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Hard Rock Hotel Cancun

Hotel description

Property Location

Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This all-inclusive resort is 1.9 mi (3.1 km) from La Isla Shopping Mall and 2.3 mi (3.7 km) from El Rey Ruins.
Distances are displayed to the nearest 0.1 mile and kilometer.

Aquaworld - 0.8 km / 0.5 mi
Ballenas Beach - 1.3 km / 0.8 mi
Oasis Arena - 1.6 km / 1 mi
San Miguelito - 1.7 km / 1 mi
Maya Museum of Cancun - 2 km / 1.3 mi
Iberostar Cancun Golf Course - 2.1 km / 1.3 mi
Marlin Beach - 2.4 km / 1.5 mi
Hotel Zone Beaches - 2.4 km / 1.5 mi
El Sol de Cancun - 2.4 km / 1.5 mi
La Isla Shopping Mall - 2.4 km / 1.5 mi
Kukulcan Plaza Shopping Mall - 2.6 km / 1.6 mi
Luxury Avenue Shopping Mall - 2.6 km / 1.6 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.7 km / 1.7 mi
Yamil Lu'um Archaeological Zone - 2.7 km / 1.7 mi
Isla Dorada - 3.4 km / 2.1 mi

The nearest major airport is Cancun Intl. Airport (CUN) - 17.5 km / 10.9 mi


Rooms

Treat yourself to a stay in one of the 600 guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and free minibar items.

Dining

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy pizza at Pizzeto, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This resort has 16404 square feet (1524 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel services

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is sealed after cleaning
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • EarthCheck
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property does not offer onsite COVID-19 testing
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Air hockey
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Number of stairs to reach property - 2
  • Shopping on site
  • Proposal/romance packages available
  • Babysitting or childcare (surcharge)
  • Parking (limited spaces)
  • Airport transportation
  • Pool umbrellas
  • Number of meeting rooms - 14
  • Conference space size (meters) - 1524
  • Free WiFi
  • Number of bars/lounges - 6
  • Number of outdoor pools - 1
  • Number of swim-up bars - 2
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Free buffet breakfast
  • Airport transportation (surcharge)
  • LED light bulbs
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Golf lessons available nearby
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Conference center
  • Wheelchairs available on site
  • Number of accessible parking spaces - 4
  • Evening entertainment
  • Daily
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Basketball on site
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Table tennis
  • Beach umbrellas
  • Wheelchair-accessible path to elevator
  • Spa treatment room(s)
  • Health club
  • Arcade/game room
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Beach towels
  • Yoga classes/instruction on site
  • Elevator door width (inches) - 35
  • Stairwell handrail height (inches) - 35
  • Elevator door width (centimeters) - 89
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • Stairwell handrail height (centimeters) - 90
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 5
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Snack bar/deli
  • Children's pool
  • Free self parking
  • Conference space
  • Waterslide
  • Terrace
  • Beach sun loungers
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 16404
  • Concierge services

Room Services

  • Non-Smoking
  • Tile flooring in room
  • Premium bedding
  • Closed captioned TV
  • Satellite TV service
  • Pet-friendly room
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Private hot tub
  • Daily housekeeping
  • Free WiFi
  • Espresso maker
  • Number of beds - 1
  • Phone
  • In-room safe (laptop compatible)
  • Balcony
  • Towels provided
  • Minibar (stocked, free items)
  • Bedsheets provided
  • LED light bulbs
  • Private hot tub (indoor)
  • Shower only
  • Slippers
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Rainfall showerhead
  • Room service (24 hours)
  • LCD TV
  • Free bottled water
  • Room and bed type depend on availability check-in
  • Turndown service
  • Pillow menu
  • Location - top floor
  • Sofa bed
  • Separate dining area
  • Separate sitting area
  • Wheelchair-width doorways
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
  • Raised toilet seat
  • Wheelchair accessible

Information

Check in : kl. 15:00
Check out : á hádegi