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Krystal Cancun

Hotel description

Property Location

With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.
Distances are displayed to the nearest 0.1 mile and kilometer.

Cancun Convention Center - 0.2 km / 0.1 mi
Gaviota Azul Beach - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.4 km / 0.3 mi
Plaza Caracol Mall - 0.5 km / 0.3 mi
Caracol Beach - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.6 mi
Playa Ancha - 1.3 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.4 km / 1.5 mi
Tortuga Beach - 3.1 km / 1.9 mi
La Isla Shopping Mall - 3.4 km / 2.1 mi
El Sol de Cancun - 3.6 km / 2.2 mi
Cinemex La Isla Cancun - 3.7 km / 2.3 mi

The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi


Rooms

Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Dining

Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.

Hotel services

  • Professional property host/manager
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Gap period enforced between guest stays - 24 hours
  • Shield between guests and staff in main contact areas
  • Onsite COVID-19 testing (PCR) is available
  • Temperature checks are available to guests
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen) is available
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Reservations are required for onsite COVID-19 testing
  • Masks are compulsory at the property
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Minimum age for COVID-19 test requirement: 12
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Commonly-touched surfaces are cleaned with disinfectant
  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Parking (limited spaces)
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 5
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Sailing nearby
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of spa tubs - 1
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • Vegan menu options available
  • Vegetarian menu options available
  • Parasailing nearby
  • Multilingual staff
  • Water dispenser
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Beach umbrellas
  • Windsurfing nearby
  • Television in common areas
  • Spa treatment room(s)
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Boat tours nearby
  • Yoga classes/instruction on site
  • Elevator door width (inches) - 36
  • Water dispenser use by guests actively encouraged
  • Elevator door width (centimeters) - 91
  • Wheelchair accessible – no
  • Children's toys
  • Luggage storage
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 4
  • Golfing nearby
  • Smoke-free property
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Free valet parking
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services

Room Services

  • Heating
  • Non-Smoking
  • Television
  • Dining table
  • Guidebooks or recommendations
  • Soundproofed rooms
  • Window screens
  • In-room childcare (surcharge)
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Minibar
  • Wardrobe or closet
  • Coffee/tea maker
  • Daily housekeeping
  • Free WiFi
  • Number of beds - 3
  • Phone
  • In-room safe (laptop compatible)
  • No rollaway/extra beds
  • Balcony
  • Restaurant dining guide
  • Towels provided
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Bedsheets provided
  • Recycling
  • Soap
  • Connecting/adjoining rooms available
  • LED TV
  • Toilet paper
  • Shower only
  • Wireless internet access
  • Children's books
  • Shampoo
  • Private bathroom
  • Free toiletries
  • Wheelchair accessible
  • TV size: 42
  • Iron/ironing board
  • Cable/satellite TV service
  • Rainfall showerhead
  • Room service (24 hours)
  • Cable TV service
  • Internet access (complimentary)
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Slippers
  • Club level room
  • Free bottled water
  • Balcony or patio
  • Sofa bed
  • Refrigerator
  • Furnished balcony
  • Microwave

Information

Check in : 15:00
Check out : 12:00